Privacy Policy – Dar Al-Huda Publishing Store

Last updated: 24/02/2026

Contact: [email protected]

Mobile/WhatsApp: +966505946074

Dar Al Huda Publishing Store management is committed to protecting the privacy of its customers and is dedicated to processing personal data in accordance with the relevant regulations and laws in the Kingdom of Saudi Arabia, using only the minimum data necessary to provide services. This policy applies to your use of the store through the Salla platform and to purchases of both print and digital products.

1) Who is responsible for your data?

Dar Al-Huda Publishing Store is the entity responsible for managing customer data within the store. Some data may be processed through service providers necessary for operation (such as payment, shipping, messaging, and Salla applications) as required.

2) What data do we collect?

Based on your use of the store, we collect the following types:

Account and contact information: Name, mobile number, email address.

Date of birth (required): To verify the age group and improve the suitability of the experience/content/recommendations by age group.

Order and billing data: Order details, amounts, invoices, transaction history.

Shipping information (for paper): Country/City/Address and contact information required for delivery.

Digital product delivery data: Minimum availability/access records for service provision and misuse prevention.

Customer service data: Content of correspondence, inquiries, complaints, and reviews.

Technical data: such as IP address, browser/device data, cookies and similar technologies.

Financial refund details when needed: such as IBAN number/bank name/account holder name if it is not possible to refund the amount to the original payment method and bank transfer is the only available option.

3) How do we use your data?

We use your data to:

Order fulfillment, payment processing, invoice issuance, shipping preparation and delivery.

Enabling the delivery of digital products and managing availability.

Service communication regarding orders, support, and returns.

Improving the store experience and security and preventing fraud.

Compliance with regulatory obligations and protection of rights.

4) Cookies

We may use cookies and similar technologies to perform basic functions, remember preferences, measure performance, and possibly measure marketing campaigns when their tools are enabled. You can control these in your browser settings, and disabling some may affect the store's functionality.

5) Sharing data with other parties

We do not sell or rent your data. We may share the minimum necessary amount of your data with:

Shipping and delivery companies (for delivering paper products).

Payment providers (for processing payment and verification transactions).

Message and alert providers (to send notifications of requests and what you agree to).

Technical/operational service providers, including authorized Salla applications (according to their permissions).

We may disclose data to official bodies if required to do so under a legal justification.

6) Transportation outside the Kingdom

Because we serve customers outside of Saudi Arabia, some data (particularly shipping data) may need to be transferred/shared outside the Kingdom or through providers hosted outside of it. We take appropriate measures and safeguards to ensure an adequate level of protection in accordance with regulatory requirements.

7) Data retention period

We retain your data for as long as necessary to provide the service and achieve the stated purposes, or to comply with regulatory requirements, protect rights, and manage disputes, and then we destroy or anonymize it when no longer needed.

8) Information security and data breaches

We implement appropriate organizational and technical procedures to protect data. In the event of a personal data breach, we will handle it according to the relevant regulatory procedures, and the appropriate authorities and affected individuals may be notified as necessary.

9) Direct Marketing

We may send marketing messages when there is a valid reason, providing an easy unsubscribe option. Request and service messages are not marketing and may be necessary to fulfill the service.

10) Privacy of minors

If the client does not have legal capacity, the necessary approvals must be obtained from a guardian/custodian in accordance with the legal requirements.

11) Your rights

You may request: knowledge, access, a copy (where applicable), correction, deletion/destruction where no justification exists, withdrawal of consent where consent was given, and cancellation of marketing subscription.

12) Communication and privacy requests

To submit any request related to your data or for any inquiry:

Email: [email protected]

Phone/WhatsApp: +966505946074

We may request information to verify the applicant's identity before implementation. We will process applications within a period not exceeding (30) days, which may be extended when necessary with notification to you of the reason for the extension.